Full-time, Fixed-term to December 31, 2025 (Mon – Fri, 3:00 pm – 11:00 pm)
Massey College
Massey College – where people and ideas intersect. Affiliated with, but independent from, the University of Toronto, Massey College provides a unique, intellectual, interdisciplinary and intergenerational community and programs supporting graduate students of distinguished ability to realize their potential and find ways together to serve the public good. Our designated Heritage building provides a residence for up to 60 graduate students and the gathering place for our diverse community. The mission of the College is to “nourish learning and serve the public good”.
Afternoon / Evening Porter (Concierge & Administrative Support)
Massey College is seeking an Afternoon/Evening Porter for a full-time, fixed-term position. This position reports to the Director of Business Operations.
Massey College is frequently visited by a wide range of people including long-affiliated Fellows, Visiting Scholars, guests for events, or curious passing tourists. It is the task of our Porters, as the first point of contact for the College, to provide courteous and calm service, while ensuring the continued safety and security of Massey College and its guests. As the Afternoon/Evening Porter, you will be called upon to perform these duties Mondays through Fridays from 3:00 pm -11:00 pm.
Reporting to the Director of Business Operations and working closely with the Building Manager, you will manage guest arrivals/departures and check ins, respond to and refer residents’ and guests’ questions and concerns in person and by telephone, assist with College event preparations, and maintain the College’s physical security. As Porter, you will be responsible for assessing and correcting small maintenance issues including resetting electrical breakers, minor plumbing issues, etc. and reporting/escalating larger issues to the Building Manager. This role includes assisting the team by performing administrative tasks including guest list management and reporting, website updating, merging word documents, managing incoming and outgoing mailings and deliveries, producing name tags, etc.
To be successful in this position, you must be hospitable, punctual, patient, have good communication skills and the demonstrated ability to exercise judgement responsibly and in accordance with College policies.
Skills, Knowledge and Experience Required
- Excellent communication skills, personable, and interested in helping people.
- Able to interact effectively with diverse groups of clients and College staff
- High ethical standards and confidentiality with an ability to handle sensitive information / situations
- Ability to exercise good judgement in potentially stressful situations, enforce College policies and are comfortable saying “no” with tact to unreasonable requests
- Ability to adapt to changing circumstances
- Excellent attention to detail and administrative skills
- Strong organizational, planning and time management skills
- Intermediate computer skills with experience with MS Office and Adobe. Experience with WordPress and CRM an asset
- First-aid / CPR certification an asset
- Post-secondary education
- Experience in an academic environment an asset
- Experience as security / help desk / concierge staff an asset
Compensation
Range: $45,000 – $55,000, annualized + 4% vacation pay.
How to Apply
Please send CV and letter of interest by August 29, 2025. Applications will be reviewed on a rolling basis and we encourage you to apply immediately. .
Please forward your application to:
Massey College, Human Resources – masseyemployment@masseycollege.ca
No phone calls please.
Massey College strives to be a diverse, equitable and inclusive community. We welcome and strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities and people of diverse sexual and gender identities. We seek applicants who have demonstrated a commitment to equity, diversity and inclusion.
The College is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request.
Massey College wishes to thank all those that apply, however, only those applicants selected for an interview will be contacted.
